Frequently Asked Questions
Everything you need to know about your Spellbound Games shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Please note that limited edition drop items may only be eligible for store credit.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your garments sustainably produced?
Yes, we prioritize ethical manufacturing. Our collections use organic cotton and recycled polyester, and we partner with factories that ensure fair wages and safe working conditions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my package in real-time?
Once your order ships, you will receive an email confirmation with a tracking number and a link to our tracking portal where you can monitor your delivery's progress.