Returns & Exchanges

At Spellbound Games, we want you to be completely enchanted by your purchase; if your high-fashion pieces aren't a perfect fit, we offer easy returns within 30 days of delivery. Please ensure all items remain in their original, unworn condition with all designer tags and mystical packaging intact.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original Spellbound box and affix the pre-paid shipping label provided via email.

• 3.
  Drop Off or Collection

  Deliver your package to any authorized shipping point or schedule a complimentary courier pickup through our portal.

• 4.
  Verification and Refund

  Once our artisans inspect the return for quality, your refund will be processed back to your original payment method within 5-7 business days.